Universal Athletic Delivery and Returns
Shipping and Delivery
Shipping and Delivery is the charge for internet order processing, item selection, packaging, transport and handling. We don’t guarantee delivery times, but we do our best to provide accurate estimates.
Deliveries occur only on weekdays. Shipping and Delivery charges are subject to change and are determined when you order. Estimated delivery time assumes orders are placed before 2:00 pm (MST). Orders you place with Universal Athletic late on Friday or on Saturday will not be processed until Monday. Charges may be added to orders with Priority, Overnight and International shipping if we try unsuccessfully to deliver your order more than once.
Delivery addresses in Alaska, Hawaii, Puerto Rico, and Guam should expect longer delivery times.
|Merchandise total *||Ground|
3—5 Day Shipping **
Air shipping **
Air Shipping **
|Under $75||$7.99||UPS Published Rate||UPS Published Rate|
|Over $75||Free||UPS Published Rate||UPS Published Rate|
*before tax and additional charges
**after processing if ordered by 2:00 pm MST
Returns and Replacements
We want you to be completely happy with your Universal Athletic order. If for any reason you are not satisfied, we will gladly accept your timely return of unworn, unwashed, or defective merchandise. Used merchandise cannot be returned unless defective. Returned merchandise should include the vendor packaging and tags and be in the same condition as when it was received. Merchandise must be returned within 60 days of receipt of merchandise.
When returning a gift, a Universal Athletic Gift Card will be issued to the gift recipient for the amount of the returned merchandise. The card can be used for purchases from any Universal Athletic store, and online*.
*Use of gift cards online is not currently available
To begin the return process, please send an email to firstname.lastname@example.org, please note the reason(s) for return and whether you wish to exchange the item(s) or receive a credit/refund (depending on the original form of payment). Alternatively, you can return merchandise to any of our retail stores. Store Locator
Please allow 10 to 14 days for Universal Athletic to process your return.